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Privacy Policy

Version: 1.0
Last update: November 29th, 2018.

We are aware of your trust in us as a company. Therefore, we claim that we are responsible for protecting your privacy when you are visiting our store. On this page, we provide you, the consumer with an oversight of how we collect, use and guard personal information. In addition, we elaborate on ways of usage of personal information with regard to improving user experience and maintaining the consumer's privacy at all cost.

This privacy policy is applicable to the service(s) of Backpackers Paradise. The consumer must be aware that Backpackers Paradise is not responsible for the privacy policies of other sites and sources which are related to Backpackers Paradise. It can occur that promotional material of third parties is placed in our electronic contact to the consumer. These third parties could possibly handle different privacy policies. Backpackers Paradise is not responsible for the abuse of personal- or payment information when this occurs by a third party. On the contrary, Backpackers Paradise stands for integrity and we are open for any form of contact in case of abuse of personal information by a third party. Our team is willing and able to assist our customers in case of disputes and conflicts with third parties.


What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. 


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at backpackersparadise-@hotmail.com

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: 

1) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. 
2) To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If you did not sign-up for the newsletter, we won’t send emails that are not related to your order. 

How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for a maximum of 30 days in order to give you a refund when necessary. 

Do we use cookies? 
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. This information is placed on the secured servers of www.backpackersparadise.eu or an authorized third party.
We use cookies to process the usage of our website by the customer, to improve user experience for the customer, to promote additional services and products and to help us remember and process the items in your shopping cart. 

Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Third party links 
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Questions and feedback

Our privacy policy is continuously updated conform to the law of handling customer information.
If you have any question regarding our privacy policy, please do not hesitate to contact us.


 Team Backpackers Paradise